Question 1

How many passengers can the camper van accommodate?

Accepted Answer

2 adults + 1 baby.

Question 2

Does the camper van have air conditioning and heating?

Accepted Answer

Yes, the camper van is equipped with air conditioning and heating.

Question 3

Does the camper van have manual or automatic transmission?

Accepted Answer

The camper van has manual transmission.

Question 4

Are there built-in beds, or do I need to set up sleeping arrangements?

Accepted Answer

The camper van has a built-in bed.

Question 5

What appliances and amenities are included?

Accepted Answer

The camper van is fully equipped with a refrigerator, stove, sink, toilet, and both indoor and outdoor showers.

Question 6

Does the camper van have charging ports?

Accepted Answer

Yes, the camper van is equipped with charging ports.

Question 7

In what condition should the camper van be returned?

Accepted Answer

The camper van must be returned in good condition and clean, as it was at pickup. If not clean, a 60 EUR cleaning fee applies. It must also be returned with a full tank; otherwise the renter is charged the refuel cost.

Question 8

Do I need to bring bed linens, towels, etc.?

Accepted Answer

No. The camper van is provided with bed linens, blankets, pillows, and towels.

Question 9

Where do I pick up and return the camper van?

Accepted Answer

Pickup and return are arranged in Mallorca, with options near Palma de Mallorca airport. Exact meeting point is confirmed after booking.

Question 10

Is a deposit required?

Accepted Answer

Yes. A 900 EUR security deposit is pre-authorized (held, not charged) on your credit card at pickup and released after the van is returned in good condition.

Question 11

Are pets allowed?

Accepted Answer

No. Pets and smoking are not allowed in the camper van.

Question 12

What is the cancellation policy?

Accepted Answer

Pre-booked reservations can be cancelled free of charge before confirmation. See our terms for details on confirmed bookings.

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